Legal

Terms & Conditions

Last updated: May 2026

Please read these Terms and Conditions carefully before renting a vehicle from Luxor Car Rentals. By completing a reservation or taking possession of a vehicle, you agree to be bound by these terms. If you have any questions, contact us at (562) 200-2322 before your rental begins.

01

Eligibility & Driver Requirements

To rent a vehicle from Luxor Car Rentals, all drivers must meet the following requirements:

  • Be at least 25 years of age at the time of rental.
  • Hold a valid driver's license issued in the United States or an International Driving Permit (IDP) accompanied by a foreign license.
  • Present a valid major credit card (Visa, Mastercard, American Express, or Discover) in the primary renter's name.
  • Provide a valid government-issued photo ID.
  • Maintain a clean driving record. Luxor reserves the right to deny rental to any individual with a history of major traffic violations, DUI/DWI convictions, or at-fault accidents within the past five years.

All additional drivers must be present at the time of pickup, meet the same eligibility requirements, and be listed on the rental agreement. An additional driver fee may apply.

02

Reservations & Payments

A valid credit card is required to secure all reservations. A security deposit — ranging from $1,000 to $5,000 depending on the vehicle — will be placed as a hold on your card at the time of pickup. This hold will be released within 5–10 business days following the vehicle's return, provided no damage, violations, or additional charges apply.

Rental rates are quoted per calendar day and are subject to change without notice until a reservation is confirmed. All rates are exclusive of applicable taxes, fees, and optional add-ons.

Payment is due in full at the time of vehicle pickup. We accept Visa, Mastercard, American Express, and Discover. Cash and debit cards are not accepted as primary payment.

03

Cancellation & Modification Policy

We understand that plans change. Our cancellation policy is as follows:

  • Cancellations made 72 hours or more before the scheduled pickup time: Full refund.
  • Cancellations made 24–72 hours before the scheduled pickup time: 50% of the rental total will be charged.
  • Cancellations made less than 24 hours before the scheduled pickup time: No refund. The full rental amount will be charged.
  • No-shows (failure to appear at the scheduled pickup time without prior notice): Full rental amount charged.

Reservation modifications are subject to vehicle availability and may result in rate adjustments. Please contact us as early as possible to modify your reservation.

04

Vehicle Use & Restrictions

All vehicles rented from Luxor Car Rentals are subject to the following use restrictions:

  • Vehicles may only be operated within the continental United States unless prior written authorization is obtained.
  • Off-road use, racing, speed testing, or use on unpaved roads is strictly prohibited.
  • Vehicles may not be used for hire, rideshare (Uber, Lyft, etc.), commercial delivery, or any illegal purpose.
  • Smoking, vaping, or use of tobacco products inside any vehicle is strictly prohibited. A minimum $500 cleaning fee will be charged for violations.
  • Pets are not permitted in vehicles without prior written approval. A cleaning fee of up to $300 may apply.
  • Towing or pushing any other vehicle or trailer is prohibited.
  • The vehicle may not be operated by anyone not listed on the rental agreement.
05

Insurance & Liability

All vehicles in the Luxor fleet carry comprehensive insurance coverage. However, the renter assumes full financial responsibility for any damage, theft, or loss occurring during the rental period that is not covered by the vehicle's insurance policy.

Renters are strongly encouraged to verify whether their personal auto insurance policy or credit card benefits provide coverage for exotic and luxury rental vehicles. Many standard policies exclude high-value vehicles.

In the event of an accident, the renter must: (1) contact emergency services if required; (2) notify Luxor Car Rentals immediately at (562) 200-2322; (3) obtain a police report; and (4) not admit fault or make any statements to third parties regarding liability.

Luxor Car Rentals is not liable for personal property left in or damaged within the vehicle, or for any indirect, incidental, or consequential damages arising from the use of the rental vehicle.

06

Fuel Policy

All vehicles are delivered with a full tank of premium fuel and must be returned with a full tank of premium fuel (91 octane or higher). If the vehicle is returned with less than a full tank, a refueling fee of $15 per gallon plus a $50 service charge will be applied.

The use of regular unleaded or mid-grade fuel in vehicles requiring premium is prohibited and may result in mechanical damage charges.

07

Mileage

Each rental includes a daily mileage allowance as specified in your rental agreement (typically 100–200 miles per day depending on the vehicle). Mileage overages will be charged at the per-mile rate stated in your agreement.

Unlimited mileage packages may be available for select vehicles and rental durations. Please inquire at the time of booking.

08

Late Returns & Extensions

Vehicles must be returned at the agreed-upon date, time, and location. A grace period of 30 minutes applies. Returns beyond the grace period will be charged at the full daily rate, prorated hourly.

If you need to extend your rental, you must contact Luxor Car Rentals at least 4 hours before your scheduled return time. Extensions are subject to vehicle availability and may be subject to rate adjustments. Unauthorized extensions may result in the vehicle being reported as overdue.

09

Damage & Condition

A thorough vehicle inspection will be conducted at both pickup and return. Any pre-existing damage will be documented on the rental agreement. The renter is responsible for all new damage — including but not limited to scratches, dents, interior damage, tire damage, and windshield chips — regardless of fault.

Damage repair costs will be assessed at Luxor's discretion using authorized repair facilities. The renter may also be charged for loss of use during the repair period.

10

Traffic Violations & Tolls

The renter is solely responsible for all traffic citations, parking violations, toll charges, and any other fines or fees incurred during the rental period. Luxor Car Rentals will pass through any such charges to the renter, plus an administrative processing fee of $50 per incident.

Vehicles equipped with electronic toll transponders must be used in accordance with applicable toll authority rules. Misuse of toll transponders may result in additional charges.

11

Roadside Assistance

In the event of a mechanical breakdown, flat tire, or other roadside emergency, please contact Luxor Car Rentals immediately at (562) 200-2322. Our 24/7 concierge team will coordinate roadside assistance. Do not attempt repairs yourself or authorize third-party repairs without prior approval from Luxor. Unauthorized repair costs will not be reimbursed.

12

Privacy & Data

Luxor Car Rentals collects personal information solely for the purpose of processing reservations, verifying identity, and providing rental services. We do not sell or share your personal information with third parties except as required by law or as necessary to process your rental (e.g., insurance verification). By completing a reservation, you consent to our collection and use of your information for these purposes.

13

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising from or related to a rental agreement with Luxor Car Rentals shall be subject to the exclusive jurisdiction of the courts of Los Angeles County, California.

Questions About These Terms?

Our team is happy to walk you through any aspect of our rental policies before you book.